Merchant services in Burnaby
Burnaby runs from the Metropolis retail crowds to Brentwood's new towers to light industrial yards that invoice in five figures. Three different economies, three different payment profiles, one city.
Photo: Zacharycmango / Wikimedia Commons, CC BY-SA 4.0
Retail, towers and trade counters price differently
A mall adjacent retailer lives on high transaction counts with a heavy debit share, where the per transaction cents matter more than the percentage. A services firm in a Brentwood or Metrotown tower runs fewer, larger, often keyed transactions, where card not present pricing dominates. An industrial supplier taking a corporate card over the phone for a $12,000 order is in another category again: corporate card interchange on a keyed transaction is among the most expensive ways to accept money in Canada.
One blended rate cannot be right for all three. It is usually not right for any of them.
The B2B card problem, Burnaby edition
Burnaby's industrial and wholesale businesses increasingly get asked to take cards on invoices that used to be cheques. Done naively through a flat rate virtual terminal, a five figure invoice is billed as if it were a walk up retail sale. Done properly, corporate card acceptance is priced as what it is, on a structure built for invoicing. If your business has started taking cards for trade accounts, that decision deserves real pricing.
Board of Trade members
We work with Burnaby Board of Trade members across retail, food service and industrial. Kubera is a recommended payments partner of the BC Chamber of Commerce, and members come to us for the same reason: systems fitted to how they run, deployed and supported by a team one bridge away.
Growing with the towers
Brentwood and Metrotown are adding residents by the tower, and every completed building drops a new customer base onto the surrounding blocks. Businesses riding that growth see volume climb quarter over quarter, which is exactly when payment agreements should be revisited: pricing negotiated at half your current volume is stale pricing, an agreement built for the business you were rather than the business you are. If your revenue has outgrown the agreement you signed, the review will show whether the structure still matches the current version of your business.
Common questions
We are a wholesale business taking cards on invoices. Is that worth reviewing?
Especially that. Keyed corporate cards on large invoices are the single most expensive common transaction type, and nothing exposes a mismatched structure faster. They should be priced deliberately, as what they are.
Our shop is near Metropolis and runs mostly debit. What should we look for?
Debit is usually priced in cents per transaction rather than a percentage. A debit heavy counter on any kind of percentage flat rate is mispriced by construction: its debit taps are billed as something they are not, and that is visible on one statement.
Do you come out to Burnaby?
Yes. We are one bridge away on Granville Street and work with Burnaby businesses in person regularly.
What does a review involve for a multi revenue business?
Send statements for each revenue stream if they are separate. We read them together and price each stream on its own profile, in 1 to 2 business days.
Our Burnaby shop needs a new payment terminal. Where do we start?
Start with the statement rather than the hardware catalogue. Once the agreement behind it is fitted, the countertop or portable unit follows from how your counter runs, and we bring it out and set it up in person.
A recommended payments partner of the BC Chamber of Commerce
Free statement review for Burnaby businesses
Send us a recent statement. We read it line by line and come back within 1 to 2 business days with exactly what you are paying and whether the structure matches how you run. No obligation, just numbers.
Right-fit systems, quality hardware, and a BC team that shows up.