Payment processing for Oracle OPERA
Oracle OPERA runs reservations, the front desk and the folio for hotels and resorts across North America. The payment acceptance behind it is a separate agreement, and it deserves its own decision. The OPERA deployment runs through FreedomPay, and we deploy the acceptance layer behind that gateway.
Payments that post to the folio
A hotel payment is never just a tap. The deposit arrives with the reservation, a pre authorization opens at check in, incidentals post mid stay and the folio settles at checkout. We deploy integrated payments for Oracle OPERA so each of those charges posts to the right folio, and the desk keeps working the screens it already knows.
Deposits, pre authorizations and night audit
Deposits and pre authorizations follow the reservation instead of living in a separate terminal report, so adjustments and releases happen where the desk expects them. At night audit, the payment records and the property records reconcile, which is the difference between a clean close and an hour of hunting for a mismatched charge.
Two very different worlds on one folio
A property's card volume splits between card not present bookings taken by phone and web weeks ahead, and card present checkouts at the desk. Those carry very different costs at the interchange level, and a single blended rate prices the tapped checkout as if it were the phone deposit. We price each on its own basis, category by category.
What we deploy behind OPERA
We are not a software vendor and we do not touch your OPERA configuration. We deploy and manage the acceptance layer behind it, fitted to your property's volume and card mix, with terminals at the desk and in the outlets that need them. The exact configuration for your property is confirmed during the review.
Your team sees the same screens. Your controller sees a statement where each category of volume is priced on its own merits instead of averaged.
Timing a change around occupancy
The changeover is scheduled around your operations, so there is no downtime during the update process. The place to start is a recent statement: a twelve month review takes us 1 to 2 business days and costs nothing, and it tells you whether your property runs on pricing fitted to how it operates or on an average.
Common questions
Do we have to replace OPERA?
No. OPERA stays exactly as it is. Payment acceptance is a separate agreement from your property management system, and we change only that layer.
How do charges reach the folio?
Through integrated payments deployed for OPERA, so charges post to the guest folio and the desk workflow does not change. The configuration for your property is confirmed during the review.
What happens to deposits and pre authorizations?
They follow the reservation. Pre authorizations open at check in, adjust during the stay and settle at checkout, and night audit reconciles the payment records against the property records.
What do you need from us to start?
One recent processing statement. We read it line by line and show you exactly what you are paying before anything changes.
A recommended payments partner of the BC Chamber of Commerce
Start with an exploratory call
An OPERA deployment starts with what the property runs today and what the migration needs to achieve. That conversation comes before any numbers.
Already running OPERA and want a cost read? Send us a recent statement.
Built for businesses that expect more from their payment systems.